Retain customers.
Document every service.
Document every job directly on the component, traceable for your customers at any time. Via QR code, your customers open a ticket directly with you, and you instantly have all the data on the system: whether air conditioning, elevator or machine.
Good work that nobody sees.
Your technicians do solid work every day. Yet often all the customer is left with is an invoice. Reports disappear, faults are reported by phone, and on the next order, price alone decides.
Customers switch quickly
Without a real bond, the customer simply gets three new quotes for the next job.
Records scattered
Service reports sit as PDFs in an inbox, on paper in a folder, or are gone altogether.
Fault reports by phone
Which device, which location, which fault? Valuable time passes before that is clear.
Technicians without history
On site, type, serial number and last maintenance are missing. A second visit is often needed.
A QR code connects you with your customer.
From first job to regular customer.
Record systems
You set up your customer’s systems in Maintenir and attach a QR code to every component.
Document service
Maintenance, inspection or repair: your technician documents every job directly in the app, with photos and signature.
Scan & report
In case of a fault, your customer scans the QR code and opens a ticket. They also see the component’s service history.
Arrive prepared
The ticket reaches you with all the component data: type, location, history. Your technician knows what to expect beforehand.
Why Maintenir pays off for service providers
Retain customers
Your QR code is on the component. At the next fault, the order comes to you, not to the competition.
Make your work visible
Every job is documented traceably for your customer. That builds trust and justifies your price.
Tickets with all the data
No follow-up calls: device, location and history are clear right away.
Fewer return visits
Your technician knows the type, last maintenance and previous faults before setting off.
Maintenance contracts at a glance
Services due under your contracts automatically become work orders.
Professional appearance
Digital service reports instead of paperwork chaos: your customers notice the difference.
From work order to invoicing in one system.
Maintenir is not just your interface to the customer, but also your tool for running your own business.
Work order management
All work orders in one place: from tickets, maintenance contracts or created manually, with status and history.
Planning
Schedule jobs and assign them to technicians. Your team sees in the app what’s on today.
Cost calculation
Labour time, materials, vehicle costs and additional services per work order. Maintenir calculates the kilometres automatically via Google Maps. So you see what a job really costs.
Hour booking via app
Technicians book their hours directly to the work order in the app, on site and even offline.
Less paperwork, less rework in the office and faster invoicing.
Everything your service team needs
From scan to work order.
Your customer’s report becomes a work order with all the information on the component. You plan, assign and keep track of the status.
- Tickets directly via QR code
- Plan work orders and assign technicians
- Status traceable for your customer
Every service fully documented.
Reports, photos and signatures go straight into the component’s file. Your customer has their records ready at any time, for example for insurers or authorities.
- Service history per component
- Digital signature right in the app
- Reports for your customers at the push of a button
Contracts that remind themselves.
Store your maintenance contracts with services and intervals. Maintenir generates due work orders automatically, so no appointment gets lost.
- Services and intervals per contract
- Automatic work orders when due
- Overview of all customers and contracts
Book hours, keep costs in view.
Your technicians book their hours in the app directly to the work order. Together with materials, vehicle costs and additional services, this gives the calculation per job, properly documented and quickly invoiced.
- Hour booking via app, even offline
- Vehicle costs with km calculation via Google Maps
- Costs per work order and customer, incl. additional services
- Traceable for your customers
Whatever you maintain
Win new customers
In the Maintenir Service programme, you are recommended as a service provider to Maintenir customers with matching systems. Costs arise only for genuine requests.
What your customers gain
- Report faults by scan, no phone loop
- Service history of every component viewable at any time
- Records ready for insurers and authorities
- Faster help, because you arrive prepared
Trustworthy infrastructure
- Operated in the Telekom Public Cloud
- Data centres with ISO 27001 / BSI C5
- Fully GDPR-compliant
- Single sign-on with Microsoft, Apple or Google
Turn jobs into regular customers.
In 30 minutes, we’ll show you how to retain your customers and document every service with Maintenir.
Request Demo
Learn in 30 minutes how Maintenir works for your company.
Alexander Klimitz / Head of Sales
