Happy guests.
Building services that simply work.
Broken air conditioning, a dripping tap, a legionella test that’s due: Maintenir brings your property’s defect reports, maintenance and inspection obligations together on one platform. Housekeeping reports via scan, maintenance works on mobile, management sees everything.
In a hotel, the guest notices every defect first.
A small maintenance team, many rooms, round-the-clock operation and a long list of inspection obligations. Notes at reception and shouts down the corridor are no longer enough.
Bad reviews
A broken room that’s repaired too late quickly ends up as a one-star review on booking platforms.
Rooms out of order
Every night a room is blocked because of a defect is lost revenue.
Keeping inspection obligations in view
Legionella, fire safety, lifts, kitchen equipment: missed deadlines put guests and your operating licence at risk.
Reports get lost
Housekeeping makes a note, reception calls, maintenance has already gone home. What was reported, what has been fixed?
Housekeeping scans. Maintenance knows.
Every room and every system gets a QR code or NFC tag. One scan is enough: housekeeping reports the defect with a photo, room and device are identified automatically – and the work order goes straight to maintenance.
- Reports in seconds, with photo and no follow-up questions
- Priority for occupied rooms and guest complaints
- Status visible to reception and management at all times
One property. Hundreds of systems. Everything under control.
Cold store, hot water, ventilation: monitored around the clock.
Maintenir monitors temperature, pressure, humidity or current draw of your systems. If kitchen refrigeration fails or the hot water temperature drops, an alarm goes off immediately and a work order is created – even at night.
- Limit alarms via app and email
- Complete recording of readings
- Connection to building management systems, e.g. via BACnet or Modbus
Property, floor, room, device.
Map your hotel once – with rooms, kitchen, spa, meeting rooms and plant room. Every device has its digital file with history, documents and maintenance plan.
- Air conditioners, minibars, TVs, locking systems per room
- Rights by area: housekeeping, maintenance, management
- Multiple properties in one instance
Maintenance works on mobile.
Work orders, checklists and time in the app – in the room, in the basement and on the roof. Even offline, where the Wi-Fi doesn’t reach.
- Close work orders with photo and signature
- Book working time directly to the order
- iOS and Android
Safe for guests. Provable to authorities.
Maintenir schedules all recurring inspections automatically and documents them completely – whether your team inspects or an external provider.
Site inspection, authority or insurer? The proof is one click away.
Choose the property and period – the audit report shows every inspection with status, technician and signature. You see overdue inspections long before the appointment.
- Complete history per system
- Digital signature right in the app
- Dashboard with due dates and open defects
Lifts, kitchen, HVAC: service providers in the same system.
Assign systems to maintenance contracts. Your service partners work directly in Maintenir with their own access, and the results land in the system file immediately.
- Due maintenance per contract and property
- Controlled access rights for contractors
- Proof of service as the basis for invoice checks
One system for all properties.
Whether a single hotel or a group: every property works in its own structure, while head office compares costs, due dates and open defects across all sites. Your teams sign in with their existing Microsoft account.
- Costs per property, area and contract
- Single sign-on with Microsoft, Apple or Google
- Connection to your ERP via the REST API
How many room nights can you win back?
A simple example calculation for rooms blocked because of defects (“out of order”).
Example calculation based on your input, without occupancy effects. The actual effect depends on your property and processes. In a demo, we’ll happily work it out with your figures.
Your data. In Germany. Certified.
Ready for building services without the paper chaos?
In 30 minutes we’ll show you how Maintenir brings defects, maintenance and inspection obligations together in your hotel.
Request Demo
Learn in 30 minutes how Maintenir works for your company.
Alexander Klimitz / Head of Sales
